HAPPY HOME CONNECT — PRIVACY POLICY

Effective Date: October 21, 2025
Website: https://www.happyhomeconnect.com

 

1. Introduction

This Privacy Policy explains how Happy Home Connect (“Happy Home Connect,” “we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of individuals who access or use our website and services. By visiting or using HappyHomeConnect.com, you acknowledge and consent to the practices described in this Privacy Policy, which complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable Canadian privacy laws.

 

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you choose to provide, including your name, email address, phone number, postal code, homeownership status, and preferences related to home services or partner offers. This includes information submitted through forms, email communications, surveys, promotions, and service inquiries.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect information such as your IP address, browser type, device type, referring website, pages viewed, and time spent on the site. We also use cookies, analytics tools, and tracking technologies to understand website behavior and enhance user experience.

2.3 Information from Partners

If you engage with a partner offer, referral, or service through Happy Home Connect, we may receive information necessary to fulfill your request, such as lead status updates, service eligibility details, and engagement outcomes.

 

3. How We Use Personal Information

We use personal information for the following purposes:

• To provide, deliver, and improve our services
   

• To match you with relevant partner offers, home services, and promotions
   

• To respond to inquiries and provide customer support
   

• To personalize website content and communications
   

• To send newsletters, updates, and marketing communications (optional subscription)
   

• To conduct analytics and measure performance
   

• To comply with legal, regulatory, or contractual obligations
   

You may opt out of marketing communications at any time.

 

4. Sharing of Personal Information

4.1 Service Providers

We may share personal information with third-party service providers who support our operations, such as hosting providers, analytics services, email delivery platforms, and customer support tools. These parties may only access information as needed to perform services on our behalf.

4.2 Partners You Choose to Engage With

If you submit a request or express interest in a partner offer, we will share the necessary information with the partner to facilitate your request. We do not share your information with partners unless you choose to engage with them.

4.3 Legal Disclosures

We may disclose personal information when required by law or legal process, including to comply with regulatory obligations, enforce agreements, or protect the rights, safety, and security of users or the public.

4.4 Business Transactions

In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of the transaction in accordance with applicable privacy laws.

We do not sell your personal information.

 

5. Cookies and Tracking Technologies

We use cookies, pixels, and analytics technologies to understand user behavior, optimize website performance, personalize content, and support marketing efforts. You may disable cookies in your browser settings; however, doing so may affect certain website features.

 

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or loss. While we strive to protect your data, no method of electronic transmission or storage is completely secure.

 

7. Data Retention

We retain personal information only for the duration necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Retention periods may vary depending on the nature of the information and legal requirements.

 

8. International Data Transfers

Personal information may be processed or stored outside Canada in jurisdictions with different data protection laws. Where applicable, we implement safeguards to ensure that your data continues to be handled in compliance with Canadian standards.

 

9. Your Rights

Subject to applicable laws, you have the right to:

• Access your personal information
   

• Request corrections to inaccurate information
   

• Withdraw consent for marketing communications
   

• Request deletion of personal information (where permitted)
   

Requests may be made by contacting us at privacy@happyhomeconnect.com.

 

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites, and users are encouraged to review their privacy policies before engaging with them.

 

11. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If such information is discovered, we will remove it promptly.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of the website indicates acceptance of the updated policy.

 

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, you may contact:

Happy Home Connect
Email: privacy@happyhomeconnect.com
Website: https://www.happyhomeconnect.com